![]() If the Cast icon is missing when you try to watch Playbook on your Chromecast, it typically points to information on the device you're trying to cast from that needs to be refreshed. If the Cast icon is missing when you try to watch Playbook If you are still getting the error on iOS, follow the steps below:.Apple mobile devices must be running Playbook app version 4.2 or higher. Certain Android devices, such as the Amazon Fire tablet, may not be compatible with Chromecast if they cannot access the Google Play Store. Android devices must be running Playbook app version 2.4 or higher.NOTE: If your device is not able to download the Playbook app directly from the Google Play Store, you may be unable to use the device with Chromecast. You can check for updates in the App Store or in Google Play. Make sure the Playbook app is up to date.You can check with the manufacturer to see if a newer Android version is available for your device. Playbook on Chromecast is compatible with iOS 13.0+ iPhones, iPads, and iPods, and with WiFi-enabled Android 5.0+ phones and tablets.NOTE: If you have completed all available updates for your Android phone or tablet and are still seeing the error, your device may not be compatible with Chromecast. Make sure you have the latest version of iOS or Android installed on your mobile device.If you see an error that says you need to update the Playbook app Is your router, modem, or gateway set to multicast? Your router, modem, or gateway owner's manual or manufacturer should have instructions for enabling multicast.Chromecast needs to be on the same Wi-Fi network in order to connect. Make sure your device is connected to the same wireless network as your Chromecast.Visit the Google Support page to verify you have the most recent version of Chrome installed. If you're using the Chrome browser, make sure you are on the most recent version.Android devices must be running Playbook app version 2.4 or higher. Playbook on Chromecast is compatible with iOS 13.0+ iPhones, iPads, and iPods, and with WiFi-enabled Android 5.0+ phones and tablets. ![]() After changing the name of your Chromecast, restart the Playbook app, and look for the Cast icon when playing a TV show or movie. To resolve this issue, launch the Google Home app on your casting device, select the Chromecast name, and remove any special characters. Special characters in the Chromecast name (like emojis or apostrophes) will prevent it from being seen by the Playbook app. Make sure the Chromecast's name does not contain any special characters.If you have trouble setting up your Chromecast or Chromecast Ultra If you use the Google Chrome browser, you can also send Playbook to your TV from your phone. The Playbook app for Chromecast and Chromecast Ultra allows you to control your Playbook experience from your Apple iOS or Android device. Issues streaming on Chromecast Playbook not working on Chromecast
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